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Support Staff Review

Home/Support Staff Review

Metropolitan care staff will attend all LAC reviews

Organising regular staff Meetings and facilitating informal support staff meetings. We seek and respond to all feedback from support staff and Provide a peer mentor for new support worker.

At Glance

Staff on- site for various hours throughout the day, to suit residents’ needs Long/Short term supported housing

ACCOMMODATION:

We have schemes across Newcastle, Essex and London.

SAFETY AND SECURITY:

Staff office on site CCTV and a Secure door access system to ensure residents’ safety and security

ACCOMMODATION TYPE:

Fully furnished bedrooms in shared accommodation and a self-contained flat.

COMMUNAL AREAS:

Shared accommodation has a kitchen, lounge, shower rooms bathroom, laundry area and garden.

SUPPORT:

Staff draw up a personalised support plan with residents using the Star Model
Staff provide high level 24-hours
support Staff are available 24-hours across all site



TAILORED SUPPORT ADVICE AND ASSISTANCE INCLUDES:

Daily
Maintaining Tenancy
Managing Finances (Budgeting and Benefits)
Cooking, Cleaning and Shopping
Accessing Education, Training and Work
Managing Antisocial Behaviour
Maintaining Health, Safety and Security
Managing Rent and Rent Arrears
Signposting and Accessing other Services
Planning a Successful Move-on